Healthcare Member Payments

Healthcare Payments

In a complex world of healthcare payments, billing errors, overpayments, and other adjustments are refunded via costly, unsecure, and overly administrative paper checks. Digital patient refunds replace static payments in order to generate revenue, remain compliant, and create ideal user experiences.

Checks- a problem you didn't know you had

This paper-based process for outbound payments is inefficient and costly, and provides a poor experience for your patients. Dash Solutions helps replace an administratively burdensome and expensive practice with an effective and reliable payment solution.

COSTS

Checks are expensive, with estimates from $4-$20 per check, including shipping and postage ¹

IDENTITY THEFT

Identity theft linked to check fraud led to over $1.3 billion in losses to payors ²

CHECK FRAUD

Global check fraud losses hit $26.6 billion in 2023, with 80% of those losses occurring in the Americas ³

ESCHEATMENT

Only 10-35% of companies are in full compliance with the various escheatment requirements ⁴

THE CHECK PAYMENTS TOLL

In 2024, more than 166 million Americans received consumer refunds, a 8x increase from 2017. ⁵Industry analysts expect that this growth trend will continue well into the future. Historically, these reimbursements were issued via costly, vulnerable, and static paper checks. Forward thinking organizations have and continue to adopt contemporary legal forms of tender that are proven to be both cost-effective as well as user-friendly.

KEY BENEFITS TO DIGITAL HEALTHCARE PAYMENTS WITH DASH SOLUTIONS

Eliminate 100% of costs with delivering payment

Shift unclaimed property / escheatment

Offload all customer service calls related to the payment

Zero cost access to funds, with immediate spend options

Offer payout modalities that cater to diverse demographics

Modernizing Payments: The Hidden Payment Toll of Paper Checks

For businesses still using paper checks to pay for refunds and other outbound payments, the obvious expenses are high but only part of the story. Their true cost extends far beyond the face value. When factoring in things like bank fees, administrative time, fraud risks, and escheatment, checks impose a significant financial burden on profitability.

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Article

Healthcare Providers Must Embrace Digital Disbursements or Risk Falling Behind

Those who cling to paper checks are not just falling behind—they’re actively jeopardizing their future. Digital disbursements are not a luxury or a future consideration; they are an immediate necessity for any healthcare provider serious about financial health, patient satisfaction, and long-term success.

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Article

Digital Disbursements to Mitigate Costs

Our digital-first payment solution eliminates cost inefficiencies, enabling real-time refunds that reduce administrative burdens while giving patients full control over how they receive their payments.

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Resource

How Medical Providers Are Positioned to Turn the Patient Refund Problem into a Revenue Generator

Healthcare providers are under immense pressure to reduce costs and improve patient satisfaction, all while navigating razor-thin margins and increasing regulatory scrutiny. Solving the patient refund problem is no longer optional; it’s essential. Learn how we can help turn a cost center into revenue generator.

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Resource

DIGITAL FIRST DELIVERY FOR DIVERSE PAYMENT TYPES

Funds can be delivered through an email or a proxy link in client’s own platform OR from Dash Solutions as an email or SMS message.

Not ready to spend?

Spending funds through a mobile wallet is quick and easy, but recipients can also choose to send funds to an external account or even request a physical card.